Interviews

with Professionals who use Human Factors in their Work

Jacqueline Duley (Minnesota Alumna) Booz Allen Hamilton
BS, MS Aerospace Engineering, PhD Applied-Experimental Psychology

"I produceadvanced concepts of operations for aviation. It’s a different way of moving traffic in the air space. I ask questions such as, “How should air traffic be moved in the future?”

“Human Factors are important to my company because they are important to our clients. Human Factors bring an added perspective … Our view of Human Factors encompasses people, organizations and systems.” (More)

Marian Gravel, Independent Consultant
BS Mechanical Engineering, MS Industrial Design

“Most recently, I have worked in medical products such as syringes, blood glucose monitors, blood glucose monitoring software, help systems, user manuals and quick start guides. … I visited the homes of people with diabetes and observed what they do to treat their condition. … This experience was humbling … I realized that design is not all about getting your designs exhibited in the Museum of Modern Art, it’s about fitting into people’s lives.”

“A product is not important by itself out of context, but only in how it fits into someone’s life and what it can do for them. Designers should observe people’s lives and homes and work the design for that — not the other way around.” (More)